Privacy Policy

Effective Date: August 14, 2026

At Bebenivo, accessible through our online store, protecting the privacy and security of our visitors and customers is one of our priorities. This Privacy Policy explains what personal information we collect, how we use and protect it, when we may share it, and the rights you may have regarding your personal information.

This Privacy Policy applies to visitors and customers of Bebenivo, including customers located in the United States and Canada.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with Bebenivo, we may collect certain information necessary to operate our business and provide our services.

Personal Information

Depending on how you interact with our store, we may collect:

  • Full name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Account information
  • Order history and product information
  • Information you provide when contacting customer support

Payment Information

Payments are processed through secure third-party payment processors. Bebenivo does not store complete credit card numbers or full payment card information on its own servers.

Payment providers may collect and process payment information according to their own privacy policies and terms.

Device and Browsing Information

When you access our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Time zone
  • Referring website
  • Pages viewed
  • Products viewed
  • Shopping cart activity
  • Website interaction information
  • Cookies and similar technologies

Information Relating to Children

Bebenivo’s products and services are intended to be purchased by adults, including parents, guardians, and caregivers.

We do not knowingly collect personal information directly from children under the age of 13. If you believe that a child has provided personal information to us without appropriate parental or guardian consent, please contact us so that we can take appropriate steps to delete the information.

2. How We Use Your Information

We may use the information we collect for legitimate business purposes, including to:

  • Process, fulfill, and deliver orders.
  • Provide customer service and respond to inquiries.
  • Send order confirmations and shipping updates.
  • Manage customer accounts.
  • Process payments and refunds.
  • Prevent fraud, abuse, and unauthorized transactions.
  • Maintain and improve our website, products, and services.
  • Understand how visitors use our website.
  • Personalize and improve the shopping experience.
  • Send promotional emails, newsletters, and special offers where permitted and where you have provided the appropriate consent.
  • Comply with applicable legal, tax, accounting, and regulatory requirements.
  • Protect the rights, property, and security of Bebenivo, our customers, and others.

3. How We Share Your Information

Bebenivo does not sell or rent your personal information to third parties.

We may share personal information with trusted service providers and business partners when reasonably necessary to operate our business and provide our services.

These may include:

  • Payment Processors: To process payments, refunds, and transactions securely.
  • Shipping and Logistics Providers: To fulfill and deliver your orders.
  • E-commerce and Website Providers: To operate and maintain our online store.
  • Analytics Providers: To understand website traffic, performance, and customer interactions.
  • Marketing and Communication Providers: To send communications where you have provided the required consent.
  • Fraud Prevention and Security Providers: To help protect our customers and business from fraudulent or unauthorized activity.
  • Professional Advisors: Such as accountants, legal advisors, insurers, or other professional service providers where reasonably necessary.
  • Government Authorities and Law Enforcement: When required by applicable law, regulation, legal process, or valid governmental request.

Some of our service providers may process or store information in countries outside your country of residence, including the United States. Where required by applicable law, we take reasonable measures to ensure that such transfers are handled in accordance with applicable privacy requirements.

4. Cookies and Tracking Technologies

Bebenivo uses cookies and similar technologies to operate our website, remember preferences, maintain shopping cart functionality, understand website usage, and improve the customer experience.

Cookies may also be used by certain third-party services integrated with our store, such as analytics, advertising, payment, or e-commerce service providers.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of our website.

5. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Payment transactions are processed through secure third-party payment providers using industry-standard security technologies.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

  • Processing and fulfilling orders.
  • Providing customer support.
  • Maintaining business and transaction records.
  • Preventing fraud and resolving disputes.
  • Complying with legal, tax, accounting, and regulatory obligations.
  • Enforcing our agreements and protecting our legal rights.

The actual retention period may vary depending on the type of information and the purpose for which it was collected.

When personal information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable laws.

7. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you.
  • Request correction or updating of inaccurate information.
  • Request deletion of certain personal information.
  • Request information about how your personal information is collected and used.
  • Opt out of certain marketing communications.
  • Withdraw consent where processing is based on consent.
  • Exercise other rights provided by applicable privacy laws.

To protect your information, we may need to verify your identity before completing certain privacy requests.

We generally aim to respond to verified privacy requests within the time required by applicable law.

Canadian Customers

Bebenivo aims to handle personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable.

Canadian customers may have rights regarding access to, correction of, and management of their personal information.

If you have a privacy concern, we encourage you to contact us first so that we can attempt to resolve the issue. Where applicable, you may also have the right to contact the Office of the Privacy Commissioner of Canada.

California Customers

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), subject to applicable exemptions and limitations.

These rights may include:

  • The right to know what categories of personal information we collect and how it is used.
  • The right to request access to certain personal information.
  • The right to request deletion of personal information, subject to applicable exceptions.
  • The right to request correction of inaccurate personal information.
  • The right to opt out of the sale or sharing of personal information, where applicable.
  • The right to limit certain uses of sensitive personal information, where applicable.
  • The right not to receive discriminatory treatment for exercising privacy rights.

Bebenivo does not sell personal information for monetary consideration.

To the extent applicable under California law, Bebenivo does not knowingly sell or share the personal information of consumers under 16 years of age without the legally required consent.

8. Marketing Communications

If you choose to subscribe to Bebenivo’s marketing communications, we may send you promotional emails, product updates, special offers, or other marketing communications.

You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link included in our emails or by contacting us directly.

Please note that even if you opt out of promotional communications, we may still send you necessary transactional communications, such as order confirmations, shipping notifications, or customer service messages.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services.

Bebenivo is not responsible for the privacy practices, security, or content of third-party websites or services that we do not control.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable legal requirements.

When we make changes, we will update the Effective Date at the top of this Privacy Policy and publish the revised version on this page.

We encourage you to periodically review this Privacy Policy to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way Bebenivo handles personal information, please contact us:

Bebenivo
Email: support@bebenivo.com

For privacy-related requests, please include enough information for us to understand and verify your request.